PRIVACY POLICY
Welcome to Artiseer (https://artiseer.com/). We respect your privacy and are committed to protecting the personal data of our diverse community, including creators, designers, educators, and parents. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our digital assets, fonts, templates, and educational resources.
1. Information We Collect
We only collect the essential information required to deliver your digital purchases and provide a seamless browsing experience:
- Personal Identifiers: When you make a purchase, create an account, or contact us, we collect your name and email address. This is required to instantly deliver your download links, license keys, and purchase receipts.
- Device and Usage Data: We automatically collect basic analytical data when you browse our site, such as your IP address, browser type, and pages visited, to help us optimize our website experience and store functionality.
2. How We Use Your Information
We strictly use your information for the following specific purposes:
- To process, manage, and deliver your instant digital downloads (fonts, assets, workbooks, or templates).
- To provide customer support, assist with licensing questions, and respond to your inquiries sent to info@artiseer.com.
- To comply with legal obligations, protect our intellectual property, and prevent fraudulent downloads.
- No Data Trading: We will never sell, rent, or trade your personal information to third-party marketing companies.
3. Secure Payment Processing
Your financial security is our highest priority.
All payments on Artiseer are processed through secure, industry-leading third-party payment gateways (such as Stripe or PayPal).
Artiseer does not view or store your credit card numbers, bank account details, or financial passwords on our servers. All transaction data is completely encrypted by the payment processor.
4. Cookies & Tracking Technologies
We use cookies to enhance your experience on our website, such as remembering items in your digital shopping cart or analyzing traffic to improve our creative catalog. You can choose to disable cookies through your browser settings, though some features of the store may not function optimally as a result.
5. Children's Privacy
While some of our educational resources are designed for children, our website, fonts, assets, and products are intended for purchase and use exclusively by adults, professionals, and legal guardians. We do not knowingly collect personal data from children under the age of 13.
6. Your Rights (GDPR & CCPA Compliance)
Depending on your geographical location, you have the right to access, correct, or request the complete deletion of the personal information we hold about you (such as removing your email from our store purchase logs). To exercise these rights, simply email us.